Frequently asked questions
Answers to common questions about online ordering and FoodOrderingSystem.
Common questions
What is an online ordering system?
An online ordering system lets customers place pickup or delivery orders through a website, link or QR code, and sends those orders to the restaurant to prepare.
What can I use FoodOrderingSystem for?
Taking online orders, managing your menu, offering pickup and delivery, running promotions and coupons, sending orders to a printer or kitchen screen, QR code ordering and reviewing reports.
Do I need a website?
No. Ordering can be added to an existing website, or customers can use a mobile-friendly ordering page you share by link or QR code.
Can I offer pickup and delivery?
Yes. You can offer pickup, delivery or both depending on how each location operates.
How do payments work?
Payment options depend on your region and setup. We will explain the options available to you during a demo.
Can orders print in the kitchen?
Orders can be sent to a kitchen printer or displayed on a screen. Ask for a demo to see compatible setups.
Do you offer white label?
Yes, white label options are available for agencies and providers. See the white label page and get in touch.
Can I become a reseller or partner?
Yes. Visit the partner page to learn how the program works and to apply.
Is FoodOrderingSystem a GloriaFood alternative?
FoodOrderingSystem is an online ordering platform that restaurants can consider as an alternative. GloriaFood has stated on its website that it will reach end of life on April 30, 2027. See our GloriaFood alternative page.
How do I get started?
Request a demo through the contact page and tell us about your restaurant. We will follow up with next steps.
Watch: video on this topic
Short videos from the AIOrders YouTube channel, loaded from YouTube only when you press play.
Don't do these mistakes if you own a restaurant!!
Where restaurant revenue disappears beyond delivery-app commissions: lost repeat customers, missed catering, weak Google reviews and anonymous dine-in traffic, aimed at restaurants in Canada.
AIOrders YouTube channel, 2026-06-09, 3:51. Watch on YouTube