Delivery & pickup

Pickup, delivery or both

Choose the order types that fit how each location runs, and set the timing and notes that keep guests and your kitchen on the same page.

Capabilities and availability can vary by region and setup. We confirm exactly what applies to you during a demo.

Order types that match your operation

Not every restaurant delivers, and not every location runs the same way. This page covers the options you can set and what to check.

Guests choose pickup and the order goes to your kitchen with the details your team needs to prepare it.

Set the areas you serve and the rules for delivery orders, so the kitchen knows what to expect.

Let guests place orders ahead of time, which suits lunch rushes and catering.

Choose what you offer. Pickup, delivery or both for each location.
Set timing and areas. Preparation times and delivery areas that you can actually meet.
Test. Try orders inside and outside the area.
Adjust. Update timing as you learn how busy periods behave.

Can I offer only pickup?

Yes. You can offer pickup, delivery or both depending on how each location operates.

Who delivers the orders?

How delivery is fulfilled depends on your setup. Ask us during a demo about delivery options for your region.

Can guests order for later?

Yes, scheduled and advance orders are part of how we approach ordering. Ask for a demo to see them.

Short videos from the AIOrders YouTube channel, loaded from YouTube only when you press play.

Tell us about your restaurants and we will walk you through the platform.